Inocean POS Backend Administration & ERP Guide

1 Backend Login & Multi-Store Sales Channel Architecture

Shopware 6 Administration unifies and manages data across multiple restaurant branches (Sales Channels) and central commissaries.

1. Navigate to the Administration login URL (https://[your-domain]/admin).
2. Log in using your administrator credentials (admin).

Figure 1.1: Shopware 6 Administration Login Portal

The left navigation drawer displays all configured physical restaurant sales channels:

• Rich Harbor (Pacific Centre)
• Rich Harbor (Metrotown)
• Rich Harbor (Richmond Centre)

2 Inocean ERP POS Core Plugin Configuration

Navigation: Extensions -> My Extensions -> Inocean ERP POS -> Click 【...】 -> Configuration.

Figure 2.1: Inocean ERP POS Global Plugin Parameters & Configuration Panel

Key Configuration Parameter Reference

3 Dining Tables & Floor Zone Setup (POS Tables)

Navigation: POS / ERP -> Tables.

Figure 3.1: Multi-Store Table Configuration Hub & Dining Session History

3.1 Maintaining Table Configurations

• Table Number: Designated table code (e.g., L-01 Lobby regular table, P-01 Private VIP room, S-01 Communal large table).
• Store (Sales Channel): Associates the physical table with its specific store location.
• Seats: Standard seating capacity (e.g., 2, 4, 8, 12 guests). Queue and reservation engines use this to match parties.
• Max dining duration: Recommended dining duration (e.g., 60 mins / 120 mins).
• Dining Sessions: Click top button to audit all historical seating sessions, session IDs, start times, and settlement times.

4 Menu Catalog & BOM Recipe Assembly Engineering

Navigation: Catalogues -> Products.

Figure 4.1: Product Catalog & BOM Recipe Assembly Engineering

4.1 Menu Item Metadata & Variant Options

Configure multilingual dish titles, categories, applicable Canadian tax rates, and prices. Configure portion sizes and temperature variants under Variants.

4.2 Recipe Assembly Engineering (BOM / ERP Assembly)

In the product detail editor, switch to the 【ERP Assembly】 tab:

• Add Components: Map the dish to its raw ingredient SKUs (e.g., Signature Beef Noodle -> 0.20 kg Sliced Beef, 1 portion Fresh Ramen, 0.40 L Broth, 0.02 kg Scallions).
• Automated Real-Time Ecosystem Effects:
  • Dynamic Availability Calculation: POS calculates maximum portion capacity based on real-time ingredient stock in each store; items automatically display "Sold Out" if any critical component reaches 0.
  • Instant Depletion on Settlement: Upon order settlement, component raw materials are deducted instantly from the store's warehouse.
  • Automated Restocking on Refunds: Returned or cancelled orders restore ingredient inventory according to recipe ratios.

5 Multi-Warehouse Management & Stock Audit Ledger

Navigation: POS / ERP -> Warehouses.

Figure 5.1: Multi-Warehouse Entity Setup and Inventory Hub

• Warehouse Definitions: Create distinct physical warehouse entities for each store location (e.g., Warehouse Pacific Centre) alongside central distribution centers (Central Commissary).
• Stock Movements Audit Trail: Every inbound receipt, POS sales depletion, spoilage write-off, and physical count adjustment generates an immutable ledger record tracking Timestamp, Product, Quantity, Source Warehouse, Target Warehouse, Staff User (Created By), and Reason.

6 Supply Chain & Purchase Order Operations

Navigation: POS / ERP -> Suppliers & Supplier Orders.

Figure 6.1: Supplier Directory & Purchase Order Management

1. Suppliers: Maintain vendor records, contact details, payment terms, and supply item catalogs.
2. Purchase List: Automatic procurement suggestions based on recent consumption velocity and safety stock parameters.
3. Supplier Orders: Create and track purchase orders with one-click PDF generation and email dispatch.
4. Goods Receipts: Verify inbound deliveries at store or commissary loading docks, record discrepancies, and post inventory arrivals into stock.

7 Inventory Valuation & COGS Margin Reports

Navigation: POS / ERP -> COGS Report & Inventory Valuation.

Figure 7.1: Inventory Valuation & Cost of Goods Sold (COGS) Margin Analysis

• Moving Weighted Average Costing: Every received shipment automatically recalculates the unit weighted average cost of stored raw ingredients.
• COGS Report: Detailed product-level breakdown of sales revenue, ingredient material cost, gross profit, and margin percentages over any custom date range.
• Inventory Valuation: Provides end-of-period total asset valuation across all store and commissary warehouses for financial reporting and tax audits.

8 Loyalty Program & Store Credit Wallet

Navigation: Customers -> Overview -> Select Customer -> Loyalty Tab.

Figure 8.1: Member Points Ledger & Store Credit Wallet Administration

• Points & Store Credit Balances: Real-time overview of customer points, tier status, and available prepaid wallet credit.
• Transaction Ledger: Full audit history of earned points from orders, POS redemption deductions, and manual staff adjustments.
• Manual Adjustments: Authorize credits, promotional points, or refund compensations directly to the member's wallet.

9 Staff Accounts, Fast PINs & Role-Based Permissions (RBAC)

Navigation: Settings -> Users & Permissions.

Figure 9.1: Staff Account Settings, Security Roles, and Permissions

9.1 Staff Profiles & Touchscreen PIN Setup

Inside the user profile editor under the POS Cashier Card, assign a 4–6 digit PIN code for rapid terminal login and designate the staff member's default store location.

9.2 Fine-Grained POS Capability Matrix